About the Webinar:
In this session, Eng. Mohamed Gareaballh Mohamed, an experienced professional in Biomedical Engineering and Customer Service Management, will explore how Key Performance Indicators (KPIs) can be effectively applied to the medical equipment sector. Learn how to develop, measure, and manage KPIs that drive performance and enhance service quality in this critical industry.
About the Speaker:
Eng. Mohammed holds a BSc in Biomedical Engineering and has extensive experience in Customer Service Management (TQM). He is certified by the American Board for Management and Human Resources and has expertise in ISO Fundamentals and Internal Auditing.
He is a proud member of the Sudanese Biomedical Engineer Society and other professional bodies. As the co-founder of MIDNILE MULTIACTIVITY Co. and other ventures, Eng. Mohammed brings a wealth of practical knowledge and leadership to this session.
Whether you are working in the medical equipment industry or interested in performance management, this webinar will provide valuable insights on using KPIs to achieve operational excellence.
Webinar Recording - our Youtube Channel:
https://www.youtube.com/watch?v=YhdQ097KdgE